Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Also the depop profile has blocked me. I found it hard to even imagine making a profit. The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. Please keep in mind that if you didnt describe your item fully, you might have to refund the payment to the buyer of your item. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Wow that sounds extra af for no reason. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Good to know it's normal doe. In fact, shipping on your own tends to be cheaper for most clothing items. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. You will have to fill out customs forms clearly and concise and remember you are not responsible for any fees/charges that an individual country may impose. However, make sure that all your sales are sent with tracking. However, you can create your account through the Depop app as well, as the process is the same. New Depop sellers often make the mistake of offering promotions without knowing how much it will cost them. If this is the case, you need to wait 7-10 business days. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. All purchases through Depop are covered by Buyer Protection. The following is a sponsored link. Please read my full disclosure policy for details. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. It should have no effect on the deliverability of your packages. If a user doesn't use the same password on multiple services or has changed their passwords after being exposed in a data breach, this won't work. Depop, Poshmark, eBay, etc) are not supposed to be refused and that they are to accept as is. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. 2. I feel like im doing something wrong or not understanding? Press J to jump to the feed. When it comes to print-on-demand service providers, we recommend Printful and Printify. It seems its only the call center who make an issue about this. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. Its easy to build a community of people with similar tastes and interests that overlap beyond fashion and style. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. Because this is the first time that Ive experienced this, I did not realize that my past sales normally come with three emails. Dropshipped print-on-demand products must use a design created by the seller. Write a bio about your shop and what youre selling and tap on Next. What You Need to Know Before Selling on Depop. We actually update the tracking information on both Paypal and Depop. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Popular accounts and groups include those for Lululemon, Louis Vuitton, and Noihsaf Bazaar, the last of which mostly lists clothes from independent designers. I'd also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. This can give your listing an edge over competitors. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. Is it likely that I'll win my money back without the screenshots attached? It doesnt necessarily just focus on clothing, or the selling of clothes. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Incentivizing your potential customers with free shipping may seem like a simple and effective way to get them to buy, but shipping heavy (and costly) items like shoes could eat into your profit more than you anticipated. By browsing this website, you consent to the use of cookies. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. As of January 22, 2023, USPS Regional Boxes were discontinued. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. Depop currently doesnt have their own payment system, so all purchases go through PayPal, whether the buyer payment is made with PayPal balance or Debit/Credit card. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. Today, Depop is a place where millions of users come to celebrate their style and discover culture. There are several times throughout the year that Depop has offered free shipping. Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. When Amelia Strike, 21, was logged out of her Depop social shopping app account in October, nothing seemed out of the ordinary. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. Your Depop username @username. But don't worry, How To Pack & Ship An Xbox (With Pictures). Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. This happens to me sporadically throughout the year. Add photos, description, price, and all the other details that weve discussed above about your product. Others have received a faster response from reaching out to Depops Twitter account as well. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. The depop limited charge just reoccurred the next day and it went through. It all hangs on whether paypal agree that the transaction was unauthorised. Whats more, the information on the most common issues with Depop and Paypal can be hard to come by. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. Theres no need to buy high-end photography equipment to takegreat product photos. Of course, everybody is human and sometimes Post Offices make mistakes. Your recipient will need to pay their local Post Office the amount due to receive their package. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. You can certainly ship on your own. Well Damn lol. We would stay away from doing something like this it is risky for both your Depop account and your payment. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. You can set up custom prices and ship the item nationally or worldwide to the buyer by purchasing a shipping label through a third-party service or ship via your local post office. Consider Shopping Secondhand. However, the flat 10% selling fee that we discussed is charged only when you sell an item. Below is a simple chart that shows how it works. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. 1999-2023 PayPal, Inc. All rights reserved. If you are a new seller to Depop, you may be wondering why the payment is not in your Paypal account. Tap on the Setting icon from the top right side of the screen. Create an account to follow your favorite communities and start taking part in conversations. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. 80. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. Some sellers include the shipping and if they do include shipping they usually will state that on their listing that they offer free shipping.. NOTE: If you are wondering why I didnt mention using the $5.05 (4 oz label) label it is due to the following: Back in the day, Depop did not have an option for a $5.05 shipping label there was no extra small option. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. For example, if you A listing page is where the customers view a product. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Lets dive right in. it was a big hot mess!! Please make sure you've read the community rules, and that your post follows our posting guidelines. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. Make sure the email on your Paypal account and your Depop account match. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Please note, with USPS, as with any business there may be inconsistencies as to how information is disseminated and how individual employees carry out actions. As know I have lost out on an item and money when I haven't done anything wrong? She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. Depop suggests that you do not ship your item until you receive the payment. If you have any suspicion of your account being compromised, make sure to change your password for both Depop and Paypal. then you will give the refund to the customer. I am a bot, and this action was performed automatically. Also PayPal takes a small fee the same as the depop transaction fee but PayPal takes that fee directly depop does it when they send the money in ur account. That's so bad, the other person must know exactly what they have done. A sub for discussing all things Depop. Step 2: Enter the 6-digit code sent by Depop to your phone number. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. Definitely gonna start telling people depop payments only. Thats it, youve successfully listed your first item on Depop! Instead, you will have to email them at support@depop.com. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. why did I get charged different payment fees? If so, then you may have thought about selling on Depop. And my balance wasnt negative either. The firm, founded in 2011, told the BBC that although the number of its users increased nearly two-fold to 26 million last year, it had seen a 50% decrease in account "takeovers" since its campaign began. It was too good an opportunity to pass up. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Now, don't waste time! Ah that's brilliant thank you so much, you've put my mind at ease!! This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Can pre-loved clothes make fast fashion sustainable? Read Next: How to Ship on Your Own on Depop. After shipping costs, I reclaimed roughly $20. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. Leave the Archive. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop.
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