Giant Eagle Maintenance and Repair Service Level Requirements Supplier Code of Conduct Customers Privacy Policy Terms of Use Notice of Pharmacy Privacy Practices Digital Millennium Copyright Act UPDATE: March 10, 2022 Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. 261 7008. Local grocery store in north eastern US. this item is currently being modified/updated by the task: derive . I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. We cannot discuss details around this or any situation that may be under investigation. The apple turnovers were made with mushy applesauce and were tasteless. show of laziness coming from the higher ups. The language that was heard today with the front of the store staff was horrible. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. No, it is too hard for them to comprehend. First off, it took the guy 15 minutes to make 2 coffees, and we were the only people in the store. Jason (Columbia US)
Start your review today. No one seemed to care about the mistake made in the store. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. It's more of an inconvenience than a convenience. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I asked about my perks that were deleted Adults of this species have long, broad wings, fully feathered legs, an unmistakable wedge-shaped tail, an elongated maxilla, a strong beak and powerful feet. Plus no sorry nothing. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! Giant Eagle has 37,000 employees. So Giant Eagle, who sold me an unusable card, refuses to help me and punted me back to Columbia who also refuses to help me. Your loosing your customer base. Not only is it not obvious to this pharmacy but its oblivious to them. The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Decided to give GE another chance only to be disappointed again. 0 Views . I love that the fruit and vegetable selection is top notch. This is the email I received 12/14/22:
What happened to integrity and company loyalty. We pulled up behind a car and waited 20 minutes! Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. They were VERY rude to say the least, there was no need for it. I like that i get discounts on gas when i shop. Share your photos and videos with others to prove the truth of your words. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer:
First off the staff should at least attempt to look busy but there are little ears everywhere. Ripoff Report Needs Your Help! Claim it and get a lot of features. So this made me wonder why a team member even recommended I do this to begin with. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! I ordered 2-(100 piece cooked chicken)for a post funeral family & friends gathering or repass. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. I did so and spoke with 3 representatives and opened up a case. Store associates think that they own the grocery world. When are you guys gonna get the a2 milk? Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about
As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. According to our partners at TribLIVE.com, the grocery chain is expanding its partnership with Flashfood, an app that connects users to discounted food, in all stores. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Giant Eagle Grocery Store Hours and Location info near Indianapolis. I had to go to Kroger to get a cake for my granddaughter. Columbus ,ohio. Companies can ask for reviews via automatic invitations. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Pros. My family work there. I have a family to feed and I am very upset. The digital coupons are not customer friendly. They finally got their prescription and we pulled up to find a shade pulled that said they were closed, drive thru, and they were short staffed. Branch address 1300 Country Club Road, Monongahela, PA, 15063, US. Claim your listing for free to respond to reviews, update your profile and manage your listing. Desired outcome: Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. Here are 20 things you might not know about Giant Eagle. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. The rudeness of store associate and unwillingness to help. She said I needed a mask. Other customers heard this and couldn't believe it either. Never had such a bad experience before. Early History. 54% of Giant Eagle employees are women, while 46% are men. My parents come here to get produce, and they got me into the habit, too. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. Recently, we have purchased the large size, twice, and both times we have been greatly dissatisfied. Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I have been going back and forth with customer service about a $10 bonus perk i never got. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Hello *********
Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. I brought this up at the store this morning and I didn't really know how handles this.. Key date Bought these on 7/15/22 at the Lakewood Ohio Store, 44107 (Choc Chunk Buttercrisp MKT District Cookies 12 ct.) Net Wt 10oz.Sell By 8/4/22, Desired outcome: Time: 1:28 Or does that all fall on computers today? Country fried steak & eggs were. I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. I paid for a SHOWROOM car wash and parts of my car weren't even touched! Not even sure it was USDA Choice. In hopes to fix this issue for me and other customers for future. With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. I have had other items before. Highly disappointed! nav-opener. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Giant Eagle, Inc. Columbia Sportswear
I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. I have been a customer of Giant Eagle for about 40 years but the last eight years it has been strained. Help even if you are not a cashier, you work for GetGo! Giant Eagle Pharmacy caller complaints. Please get rid of this person. Never go there again! You will lose me and many others who despise having to use pc, etc to see your weekly special info. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Team Leader Review. Let me tell you my bad experience with the Giant Eagle Pharmacy on 1250 North Hamilton, Gahanna, Ohio. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Desired outcome: What they do NOT tell you is that now, if you buy one, it's down to $1.25! Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Giant Eagle Grocery - Central Percentum Giant Eagle. Well guide you through the process. i recently shopped at the local giant eagle for groceries. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Management was okay in the beginning then it slowly deteriorated, into a $#*! Complaints: The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. This review was chosen algorithmically as the most valued customer feedback. When you get there, your groceries are ready. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. DONATE NOW! I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. For the price I paid, I am very disappointed in the quality. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. I got it back in a hot cup and thought oh ok maybe its iced in this mug, because I had seen the guy get ice. See details. Is this your company? I have proof in black-and-white. Get go in Washington PA on Wylie ave.. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. At the time he was picking up the prescription he presented a transferred prescription coupon entitling us to $15 off of groceries, which was suppose to be put on our Giant Eagle rewards card. Terrible Terrible Terrible. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. You sure have your priorities straight. As with every shopping trip I informed the cashier that I would be using an ebt card and a cash card. Click here to get notifications about new complaints of Giant Eagle. Pay is not enough and they use you as a tool rather than a hard working human being. Giant Eagle 38 reviews Claimed $$ Grocery Edit Closed 7:00 AM - 9:00 PM See hours See all 7 photos Write a review Add photo Location & Hours 318-320 Cedar Ave Pittsburgh, PA 15212 North Side Get directions Edit business info Other Grocery Nearby Sponsored The Fresh Market 68 7.2 miles away from Giant Eagle I love Giant Eagle Curbside Pickup. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. And who in the hell can even see tiny print on the smartphone. My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. This complaint was posted by a verified customer. For further assistance, please reach out to them directly. i am now a former customer. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Submit a complaint and get your issue resolved. i had over one dollar on the advantage card for fuel perks for gas. Giant Eagle, (store #4029). (419 . How can you say that dispensing an injectable and needles cannot be completed before the customer arrives. Please update the website to indicate when a service is not available during regular business hours. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. Pay for this replacement part that your car wash broke. Close it down! December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. Desired outcome: I mean every one. I noticed I had an item that had to be removed from my bill. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The public deserves better than the service that GE provides. Every single prescription that is filled here is billed wrong. So I did this time. good bye giant eagle. If y'all know what store this is then you know what goes on there. I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. It's already been renovated so I guess bringing back products that are no longer sold. I just came back to Giant pharmacy after being with CVS. We use dedicated people and clever technology to safeguard our platform. Spacious and very clean store. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. HIGHEST PRICES ANY WHERE! I was very upset. Working for curbside sucked. Because more often than not, they have what is needed and at a fair price! Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. Tip for consumers:Please be nice to the people that serve you. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. The cherry turnovers had no cherries in them. Everyone I talk to keeps telling me they will get back with me the next day. but they want to play that silly "security reasons " game. Giant Eagle Grocery Store Hours and Location info near Indianapolis. This will surely increase the credibility of your complaint. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. If she was helping it would not be anyone to watch! The butchers are LAZY! Also, why did i not earn perks on Dec. 17 and Dec. 22? I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. It was for curbside pick up. I think that's obvious, Dec 7 2022 and come shop your damn groceries yourself and $#*! Tip for consumers:Provide customer satisfaction and a smile. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". She was rude and said nothing. are fuel perks now state secrets? I purchased chicken salad Giant Eagle last night, 9-28-18. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Giant Eagle's Customer Service is despicable! in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Rude staff I shop frequently at the Painsville OH location. Giant Eagle is the business that sold me the defective gift card. AND i understand some giant eagle's are charging for those bags! She then just said rudely, take it up with customer complaint or something like that which was very insincere. 1. The cake had an image I had selected from your website. A fax was sent according to the technician, the prescription was again not filled - they said there was no response.
i don't have a complaint as much as need advice. Was looking forward to these, I bought them In the past and fell in love with them. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. How dare you feed the opioid epidemic.and settling out of court,paying an undisclosed amount of money, all because you know you were GUILTY of abusing your right to fill prescriptions for opioids. We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. You've lost sight of customer service. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. As I cant see how I am the only person experiencing this problem. File a complaint. Giant Eagle.. Canfield Ohio Thank-you; Sincerely Rosemary Hiler. My family member luckily get only one 15 minus brake a day!
The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. I gave this store a lot of business - Never Again! And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Would never buy them again. Giant Eagle has extremely terrible customer service. It's unbelievably immoral and despicable! Giant Eagle refused and told me to contact Columbia. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. X . Or does that all fall on computers today? BBB is here to help. The associate was extremely rude to me. Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. I through away the bananas and food that shouldn't be wiped off. This was about 6:30pm. He said he was sorry and didn't even know they were closed down?? Giant Eagle, Inc. insights Based on 2,093 survey responses Areas for improvement Fair pay for job Sense of belonging General feeling of work happiness It was a job to perform Diesel Mechanic (Former Employee) - Bedford, OH - March 1, 2023 Was paid to perform a job that " WE" agreed to. She said too bad, you need to wear a mask or we can't check you out. Can the consumer advise which location she is referencing? - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. They told me that the manager of the store that I made the purchase at was the one supposed to handle the issue. it is almost 2 months and haven't been able to use it, what do I need to do to use it, I have one for another vehicle and want to use this one, please advise, thank you, Desired outcome: So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Learn how the rating is calculated 1 complaint. I ordered my food and got my receipt. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. thanks for the listen. I was told I would hear back in 2 to 3 weeks. Getgo employee do not have lunch break in 2 years. So I went to the self-checkout, and there I was harassed by two other employees. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. Ripoff Report on: Giant Eagle - Giant eagle metabank visa paypower prepaid card vermilion ohio. Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. This person was watching everyone in the line as if they were stealing. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. I am so disappointedthat the storewould sell something like this. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Country fried steak & eggs were. The remaining 30% were constructive reviews with the goal of helping Giant Eagle improve their work culture. I was told i needed to spend $30 in 1 trip. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go..
I do not like going to this Giant Eagle! Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. All the time. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! plus-circle Add Review. Now if they didn't want something substituted or out of stocked then don't $#*! I noticed while ringing up the price, was 7.49 not the sale price of 5.99the male attendant came over i told him the problem and he ran off no explanationin the meantime several minutes later another male attendant asked if he could help? Disability and food assistance, so every penny counts. Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. ) I purchased chicken salad Giant Eagle last night, 9-28-18. Desired outcome: Before the young man gave me the total, he asked me if I knew how much was on the June 16, 4 or 430ish pm heath Ohio The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. This is not the 1st time this has happened to me. I would like to be refunded for the costs of the product I never got. Featured Giant Eagle complaints Giant Eagle - Cooked chicken I ordered 2- (100 piece cooked chicken)for a post funeral family & friends gathering or repass. Mandates are NOT law! cashier tried to fight my husband in from of the people, Extremely poor customer service at #43 township of pine market district, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. At first, it was alright, but it progressively got worse along the way. your customer service is not customer friendly. The average employee at Giant Eagle makes $27,418 per year. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I and others I've seen pick up the paper bags and the handles tear; bag falls. Ray Saunders 614 Fresh food. Quick Look: Dead Rising 3: Operation Broken Eagle by Giant Bomb. Giant Eagle reviews & complaints. She acted as though I was trying to do something bad. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. At the main street extension getgo, we had stopped to get some coffees on the way coming home from college. Questions Post Question There are no questions yet for this company. Thank you. For example, pharmacy business hours are 8a-8p. GE card number 78012 Chris Soult from the Commission on Human Relations said that he has sent three subpoenas to Giant Eagle since July 2021 concerning racial profiling of African American customers at store #3064 Baum Boulevard and blocking the Morewood avenue entrance at night when there are too many African American customers in the store at night. Wide selection of private brand goods. The next best thing would be some sort of response just so I know you are aware of my issue. Why I constantly continue have this on going issue with this pharmacy has be baffled? Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. I never got it and spent $212.13 i can see. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. Then I called. Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. I fought over the phone and through email for 2 weeks, when I asked for a refund. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all.