This is a True/False flag set by the cookie. I have had very supportive managers who have encouraged my career progression. By accepting, you agree to our use of cookies. Sign in to create your job alert for Customer Advisor jobs in Nottingham, England, United Kingdom. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. Head of Customer Services. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. About our cookies and how to manage them. The management structure is ex Metropolitan heavy. No call is the same
Metropolitan Thames Valley. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. I've always felt if I have an idea I can put it into practice quite quickly. Lack of communication between different departments. Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. Their management style and the culture they have created is like something out of the 1970s. But opting out of some of these cookies may have an effect on your browsing experience. These cookies track visitors across websites and collect information to provide customized ads. In future you will see new features, as we continue to improve our online services. Ashford Hospital and St Peters Hospital, Surrey, Stoke Mandeville Hospital, Buckinghamshire, Appoint someone to deal with MTVH on your behalf, Dealing with irritating or annoying behaviour. About our cookies and how to manage them. This site is protected by reCAPTCHA and the Google Privacy Policy If you dont have an invitation code you can use the MTVH Online support form to ask for one. We believe everyone should have a decent home and the opportunity to live well. People are fab to work with, committed and full of ideas for the future. Right now, nothing has changed, just the colours, fonts and logo. Necessary cookies are absolutely essential for the website to function properly. Junior Ruby Developer at Metropolitan Thames Valley 0 . YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. We're always looking to innovate and do things differently. No call is the same
If you're looking for a rewarding career in an organisation that puts people first, you've come to . This site is protected by reCAPTCHA and the Google Privacy Policy Public Input. Metropolitan Thames Valley. About our cookies and how to manage them. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. Quite a large company so changes/projects take longer to complete. We're always looking to innovate and do things differently. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. As well as my day to day digital marketing and communications role, I head up the award-winning ethnicity staff network group at Metropolitan Thames Valley Housing. No integrity - avoid or get out while you can. Some team leaders are very knowledgable and helpful, Lack of diversity
A really good range of calls
We want to do more for our customers, and were looking for passionate people to help bring our vision to life. Meet our Development Director of Customer Care and see what she is looking for in her team. According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. and Terms of Service apply. We work together to create great places for people to live. This category only includes cookies that ensures basic functionalities and security features of the website. I've loved my time here. You'll need your mobile phone and your unique invitation code. The organisational structure is quite flat, all levels of staff are encouraged to give their views and ideas, and there is an open intranet site to enable staff to do this. www.RefNow.co. We believe everyone should have a decent home and the chance to live well. The staff are lovely and I have met many wonderful people. Details about the employee. We aim to respond to emails within 2 . 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. great ambition and staff team are dedicated, good approach to flexible working. Key Achievements: Anonymous Employee in London, England. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed
Poor leadership, housing stick in poor repair, Colleagues at lower levels do care about the customers and want to do their best for them
Verify your email to use filters. These cookies will be stored in your browser only with your consent. 204. About our cookies and how to manage them. It is mandatory to procure user consent prior to running these cookies on your website. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. They have unskilled, unprofessional and lazy management who delegate all their work which causes resentment and demotivates the staff. Analytical cookies are used to understand how visitors interact with the website. The average Metropolitan Thames Valley salary ranges from approximately 18,288 per year for Senior Care Worker to 62,585 per year for Plan Manager. By clicking Accept, you consent to the use of ALL the cookies. We also use third-party cookies that help us analyze and understand how you use this website. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. I worked for TVHA before the takeover and it was a great company to be a part of with people who cared about each other and the residents. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Average Metropolitan Thames Valley hourly pay ranges from approximately 8.21 per hour for Production Coordinator to 29.17 per hour for Surveyor. These cookies do not store any personal information. It is mandatory to procure user consent prior to running these cookies on your website. 140 Metropolitan Thames Valley reviews. News; Report a crime online. We believe everyone should have a decent home and the chance to live well. Excellent base salary in comparison to other builders. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead
By accepting, you agree to our use of cookies. We believe everyone should have a decent home and the chance to live well. Campaigns; Victims and Witnesses. Senior managers did execs are more interested in fighting amongst themselves than driving the organisation. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Find . photo: Creative Commons / DFID - UK Department for International Development https://creativecommons.org/licenses/by/2./deed.en. Health & Safety Administrator. TVH has such a light, friendly and open atmosphere; making it a great place to work. The office environment is modern and fresh, with wider computer screens. great ambition and staff team are dedicated, good approach to flexible working. In the years that followed, MHT's workforce . There is nothing in place to boost morale and there are so many criticisms and no recognition of achievements. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Weve made MTVH Online secure to protect your personal data, so theres a 3-step registration process. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. It's the fastest way to ask for and track a non-emergency repair for your home or communal area. Lovely supportive team and overall culture within the business. Also I have leaked documents of staff who have created entrapment with their private car parking scheme, force tenants to pay up fines whilst using bullying debt collectors putting tenants behind their bills. 22 Metropolitan Thames Valley reviews. to work with and autonomy to make decisions. Sign in to create your job alert for Internal Recruiter jobs in United Kingdom. Enjoy resolving queries at first point
You can unsubscribe from these emails at any time. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. But opting out of some of these cookies may have an effect on your browsing experience. They are not authored by Glassdoor. Necessary cookies are absolutely essential for the website to function properly. Historically great at developing staff. Analytical cookies are used to understand how visitors interact with the website. Technology and Software Support. Hotjar sets this cookie to identify a new users first session. Planned works team never want to take any calls even when it is their job to
Farringdon, England 18 d. 26K Per Year (Employer Est.) Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. This site is protected by reCAPTCHA and the Google Privacy Policy Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. MTVH Uses Data to Help Address England's Housing Needs The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Training is really good, constantly having support from senior members. All ideas are welcomed and you are trusted to work with autonomy. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse
We're always looking to innovate and do things differently. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Pros & Cons are excerpts from user reviews. This site is protected by reCAPTCHA and the Google Privacy Policy The finances have been drained by the takeover with invoices not being paid and almost everyday bailiffs arriving at the Twickenham office. Some team leaders are very knowledgable and helpful, Lack of diversity
Youll need your mobile phone and your unique invitation code. Verify your email to use filters. There are also lots of additional benefits on offer and they stand by the core values of the company. Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. Our Board. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Find out more about salaries and benefits at Metropolitan Thames Valley. | MTVH is one of the UK's largest housing associations. Metropolitan Thames Valley contact info: Phone number: +44 2035353535 Website: www.metropolitan.org.uk What does Metropolitan Thames Valley do? Housing Association. This blended course comprises two parts: Part One: online preparatory work, completed three weeks prior to the in-person event; Part Two: Two half day . Working in Development Customer Care I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. Historically great at developing staff. Axis has built a successful multi-award contract relationship with MTVH since 2014 when the Housing Association was called Thames Valley Housing Association (TVHA). Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. These cookies do not store any personal information. Since TVH have been taken over by Metropolitan the service has gone down hill rapidly. However you may visit Cookie Settings to provide a controlled consent. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. Do you have what it takes to be one of them? Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. It stores a true/false value, indicating whether it was the first time Hotjar saw this user. My colleagues have been treated appallingly and bullied with the majority of TVHA staff leaving. These cookies track visitors across websites and collect information to provide customized ads. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Analytical cookies are used to understand how visitors interact with the website. Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. Careers; Staying safe from romance fraud. No one is allowed to disclose the new head office address in Farringdon. You can have some really difficult calls and off days
Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Pros & Cons are excerpts from user reviews. Metropolitan Thames Valley Housing has a vision that "everyone has a home and the opportunity to live well"; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. If we've sent you an invitation letter or email, your invitation code will be in it. Location: Brent. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Data Quality Analyst Interview. A really good range of calls
This can show up occasionally, including when major corporate projects are being delivered. there doesn't seem to be a coherent vision for the organisation so decisions are taken on a whim. Axis and MTVH. They also talk down at customer service staff as if we are beneath them
aligned to its future capital program and to renew and enhance the current frameworks that come to an end in January 2021. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. The staff are lovely and I have met many wonderful people. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.