Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. Lastly, this phrase can work really well in follow-up emails like so: To Jackson,How is the project coming along? 2. But in many cases, its a sincere request based on the fact that they just arent in a position to make any big calls right now. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. Updates On Product/Services. go check. But since you probably wont manage to address everything, a follow-up email with more information can be a great opportunity to nudge your prospect over the line. Walkins. Prospects will often ask for more time before they can make a decision or continue discussions with you. Even when youre ultimately trying to get something, it can be helpful to give something useful as a lead-in. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. Here are some examples of how to send a follow-up email: Dear Hansen,I just wanted to follow up on my previous email. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. If youre wishing all the best for a grieving friend or family member, you can let them know youre sending them good energy. It even proofreads your text, so your work is extra polished wherever you write. The person might be waiting for someone to genuinely ask how theyre doing so that they can do a little venting. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Customer service, support, and engagement, Free and unlimited video meetings and team messaging, Drive efficiency with all your work on one platform, Discover hundreds of apps that are vital for your business, Join our developer community and build custom workflows, The trouble with just checking in emails, 7 alternatives to just check in (with examples), RingCentrals integration with Gong.ios AI analytics engine, NEW: Customer Service Essentials bundle for small businesses, 15 top communication tools for small businesses, 13 more effective alternatives to just touching base emails, 4 clever ways to cut down on back-and-forth emails, If you told them youd follow up with them within a set timeframe, If they missed a meeting or call without providing an explanation, If they verbally committed to sign a contract but then went AWOL, If they started a product trial and youre still waiting for their verdict, If they havent come back to you after internal discussions. . If your "just checking in" email never landed you a response from your prospects, try the below phrases when writing your next email. This is me following up! Are you still looking for solutions to convert [company] website visitors to subscribers? Be sure to include the contents of the previous email as well. How do I not say just checking in? i am calling. Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. Id be happy to talk you through them and answer any questions you have on a call. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. (More on this later.). Reach out to them before they sign the dotted line to another. Sometimes you need to know where a project or task stands. Let me know if you want me to extend your trial", "You are now eligible for our exclusive VIP Program. ", "Hi, you might be wondering why us [company name] over others. Let them know when youre available to talk, or just let them know they can reach out at any time. We are not attorneys and are not providing you with legal
Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. If you know someone whos struggling through feelings of grief, you can help by reaching out with just a few words. Sometimes the best way to say just checking in is to just come out and say it. For example, call monitoring lets supervisors listen in on live agent-customer calls, and it gives them the ability to whisper directly to the agent with on-the-fly suggestions as well as the option of taking over the call completely when it makes good tactical sense. You have leads to nurture, deals to close, and projects to push through. Instagram. I had lunch with Kristina Smalley yesterday and your name came up. Lastly, check out some of these email samples to see how it works: Dear Sir,Do you need any support from me on the matters we discussed earlier? If your friend is more likely to respond to feelings-based questions ones they can answer with I feel XYZ, rather than recounting events, like I did XYZ and then ABC this may be a good way to go, Anwar says. A sense of urgency might make it likely to close that deal by making your prospects believe that they need to rush into decision making. If you cant think of something even remotely useful to say, why should you expect the reader to care? If you had plans to get together with the person, and they had to cancel, you can check in to let them know theres no rush. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Have you had obstacles since implementation?. Heres what the research says about some of the most popular ones. Updates On Product/Services. It's related to [topic] that you might be keen on. If you decide to register (or you already have), let me know so we can get together for coffee or lunch. We also may earn commission from purchases made through affiliate links. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. Its been busy. I just wanted to share my condolences and check in on you. Or, another variation is the Baseball Opening, which is Im calling to just touch base. ". Then ask straightforwardly how the project is coming along. It is related to your field of business. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. To do so, you should definitely try these phrases. In fact, these are probably the three best non-email alternatives to staying connected with your contacts: And if you can think of scenarios where any of these alternatives wouldve come in handy, then you should probably have a communication tool that gives you all three options. Many users would be better served consulting an attorney than using a do-it-yourself online
Or, another variation is the Baseball Opening, which is Im calling to just touch base. i just wanted to check. Id love to meet for coffee this week to talk about potentially working together. Here are ten alternatives that can be used instead. Occasionally, you might want to get in touch with a prospect, client, or customer just to stay on their radar and to let them know that you have their best interests in mind. It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. The rule of thumb for "just checking in" emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. 17. WebSometimes the best way to say just checking in is to just come out and say it. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. 3.What can I say instead of just checking in? form. Do you have a few minutes Tuesday at 2:30 Eastern to chat about it? While we do not use where are we with to tell people off, the implication is that we expected an update sooner. Example: Did this email get buried? By incorporating a variety of communication channels into the mix, you can circumvent the limitations of any one channel and give your contacts the option to choose whichever medium suits them best. For more information, check out our, 30 Better Alternatives to the"Just Checking In" Email, Pop up for DOWNLOAD FREE SALES EMAIL TEMPLATES. If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. So lets take a look at some better alternatives to the just checking in email. As salespeople, following up with prospects comes in as a basic instinct. This makes it easy for you to speak your mind, share proposals and updates. If they do not, they can let us know in a follow-up email (and explain whats taking so long). It sounds redundant. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Here are a few unique ways to follow up without making your contact tune out. I notice you have not kept me updated over the last week.I hope all is well,Mr. Are you available Thursday at 10:30 a.m.?, Id love to meet for coffee this week to talk about potentially working together. So why is it so hard to get a timely response? Has there been any progress on works well if you want to follow up and ask for direct work updates. If youre waiting on someones reply by email, you might be familiar with using the phrase I just wanted to follow up. However, there are better alternatives out there. It also gives them space to talk about good things as well as bad. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? Congratulate a potential decision-maker on a promotion. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. Remember to be subtle though. Respond on social media. From hair trends to relationship advice, our daily newsletter has everything you need to sound like a person whos on TikTok, even if you arent. Webbe checking. Example: We have a new addition to our executive team, here is an overview of the changes to come upon their arrival.. You stumble into your kitchen, make yourself some coffee, take a few sips, and then head to the computer to open your inbox and catch up on emails. Whether it's in your sales email subject line or the email body, "Just checking in" as a follow-up email strategy is overused. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Describe a potential opportunity. Example: Hey, [prospect name]. Thought you would like to visit. 1. 7 alternatives to just checking in (with examples) 1. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. I have plenty of skills that could be useful in this situation.Kind regards,George Sorrow, To Henrietta,Do you need any support from me on the project? Ill be happy to help you if youve managed to come across any issues.Thank you,Simone Woodbridgeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-leader-4','ezslot_17',115,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-leader-4-0'); Dear Mr. Dean,How are things coming? Other times theyre waiting for the go-ahead from another project partner. Sometimes prospects just forgot they spoke with you and need a reminder of your initial conversation to get things moving again. Email them a longer how-to guide. He has six years of experience in professional communication with clients, executives, and colleagues. ", "A new feature, Add CTA to Email has been launched on our tool. Michaels. In fact, buyers today are likely to stick with a company that offers awesome service even if it costs a little more. I just wanted to follow up allows you to send a follow-up email politely. Is there anything I can help you with?Yours,Richelle, You may also like:Followup, or Follow Up, or Follow-up? Do you have a few minutes Tuesday at 2:30 Eastern to chat about it? Lastly, well show you how to use I just wanted to follow up in your emails. Check how things are going as their contract with a competitor is winding down. I was just thinking of you and wanted to say hi. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Updates are important in business settings, especially if you have a managerial position. They may still have big gaps in their understanding of your product or have doubts about its ability to deliver the results they need. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. As a writer for a popular blog (this one) and a freelance PR professional, I get follow-up emails regularly. So, I wanted to follow up is a good choice in a business setting. If you want to check in on a friend or family member, you can send them a brief and casual check-in message to let them know youre thinking about them. 2023 RingCentral, Inc. All rights reserved. This lets the person know youre thinking of them and that you understand theyre having a hard time. We spoke about [topic] back in [month]. If youre hoping for a specific result, conclude with a. that points your contact at the next step and prompts action. 1. 5. Whether youre networking or pursuing a sale, when you want to stay on your contacts radar, begin with one of these approaches. When its time to follow up, you need an entirely new strategy. A former champion could now influence a purchase decision. Thats why it works both ways. 100+ cold outreach email templates for every industry. I am sure it will make your work easy. Create personalized videos at scale with dynamic data, Create personalized images with dynamic data, Add personalized videos/images into your emails, Add personalized videos/images to your Linkedin outreach, Send personalized videos/images to your contacts, Auto generate videos via API or no-code tools, Auto generate images via API or no-code tools, Send personalized content from your existing tools, Add personalized videos/images in your emails, 10 Alternatives to As Per Our Conversation, Dont use this awful filler when you dont have anything else better to say! Do you mind if I go ahead and close your case? ", "Hi, I haven't heard from you all week. Busy prospects will appreciate the reminder, and itll make sure youre on the same page when you proceed to the next steps. 7 alternatives to just checking in (with examples) 1. In your research, have you identified a potential opportunity for their company? They may not be up for an in-depth heart-to-heart right now, but scheduling a future check-in could give them time to deal with whats going on. Sometimes the best way to say just checking in is to just come out and say it. They might respond or not, but youve let them know theyre in your thoughts. ", "Hi, here is a demo video on our products/services. Thought you would like to know. (No matter what context its used in, itll always kind of sound like your boss is chasing down a report 20 minutes before the deadline.) Next time you reach out to your contacts, be sure to steer clear from using just checking in. Im so sorry for your loss. i just wanna. WebInstead of saying I just wanted to follow up, you can say can we schedule a follow-up on. This alternative works well when we want to set up a meeting to discuss matters. If you wonder about the best way to follow up on sales, influence the decision-maker and get that much-awaited response, read this blog post and get more ideas about follow-up email etiquette. Instead, take a moment to think about what exactly you want from your contact and what they might want from you. Point out business weaknesses. Example: Hey, [prospect name]. Moreover, we might also be able to use it when we want to offer some assistance to the person we are emailing. Send along an article that reminded you of them. If you havent spoken to the person in a while, its a kind gesture to offer to talk with them on the phone or just via email. ", "Hi, I share the same viewpoint as yours about your post on social media platforms (like Facebook, Linkedin or Twitter). Now you can focus on leaving a legacy instead of a mess. Free and premium plans, Customer service software. 2. i just wanted to make sure. Wouldnt it be nice if there was a one-size-fits-all alternative to just checking in? Unfortunately, variations on that phrase (like Im following up on . If you don't, think of one. . Example: I found your article to be so insightful to professionals navigating X, I learned so much more about X from it yesterday.. This could be a case study, a testimonial video, a breakdown of pricing options, a list of product integrationsanything that can help crush the doubts or objections they may still have. A new law or regulation could impact their urgency. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Ten points to you for listening, and theyll be more likely to give you the news because youve targeted something in particular. WebSometimes the best way to say just checking in is to just come out and say it. This is another way to rekindle a conversation you began before. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. Send a how-to guide. For example, you might refer them to a blog post or a piece of research thats extremely relevant to their business, or you could let them know that theres an upcoming industry conference in their town that they should attend. I was hoping you could tell me how thats coming along? Some people dont respond well to religious sentiments, however, so its important to keep the specific recipient in mind. ", "We're excited to share the new and improved website. Grammarly helps you communicate confidently. Therefore, we can use this to ask for an update, but its also a good way for us to offer our support should the other person need it. Your inbox is flooded with notifications and emails - A lot of them are sales pitches and follow-up emails, saying "Hi, Do you have time," or that says "Hey! Last Friday, we talked about growth strategies over lunch, and you shared some thoughts. Sometimes the best way to say just checking in is to just come out and say it. Here are a few ways to make sure your. 7. Have you figured out the best course of action?Yours,Damien, Dear Ms. Catford,I just wanted to follow up with you regarding the business at hand. Even if they already plan to attend, this is another way to rekindle the conversation. Furthermore, we can use this phrase when we want to find out more about the current situation. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Did this thread get buried? If youre not sure how to word your just checking in email or message, whether its to a work acquaintance or a close friend, the ideas below can help you get started. This gives them an example of what's possible with your company. i just wanted to check. Small business, SMB communication, SMB employee experience. In a professional context, you can send a client or co-worker a link to an article that reminds you of them. So you can't help but open the email and respond. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. I read your blog post about email funnel strategies yesterday. As an Amazon Associate, we earn from qualifying purchases. Martin holds a Masters degree in Finance and International Business. Asking about a persons wellbeing can feel awkward; you want to strike the right mix of caring and relaxed, so they dont feel theyre being grilled. 15. Offering to do so is a great way to reach out and check-in with a professional tone. Moreover, its especially effective if weve been out of the loop for a while. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Writing, grammar, and communication tips for your inbox. will thank you for it. Find out what to do and discover resources to help you cope. Send them a blog post from your company. forms. If someone is stuck on a project, it might be useful to offer them support. It may also be easier for the person youre asking to think about their emotions first and articulate what theyre feeling, rather than diving into whats behind them. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. I liked what you had to say about building trust with new subscribers. Send them a message about a weakness in their business that should be fixed, and offer assistance. Checking in is a term that has been taken over by social media platforms like Facebook and Instagram. If you dont, think of one. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. It may prove useful in your day-to-day operations., Example: Greetings, I know your previous request for X feature and was unable to be fulfilled, so I wanted to reach out to let you know its now available. Suppose its been over a week since you had a call or face-to-face meeting with a prospect and they still havent got back to you with a buying decision. To Mrs. Fredrickson,How is it all coming along? Save time, find new ways to reach out to prospects, and send emails that actually convert. We believe reflecting on our mortality can help us lead more meaningful lives. If you need any more clarification, dont hesitate to reach out.. If your goal is to impress your potential decision-maker, aka prospects, make them have a good time reading your email and want them to respond to you. Let them know you were just talking to [mutual contact], and they said such-and-such good things about the prospect and/or prospect's company. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Its been busy. There are, of course, many situations where its necessary to check in on your prospects and customers, such as: So the question isnt whether you should check in on your contacts, its about how you should do it. 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Moreover, we can replace it with whatever the thing is that we want updates on. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Congratulate them on a recent company or personal announcement. Here are the key things to consider when determining how long your videos should be. If they seem a bit lost, psychologist Charmain Jackman Ph.D. suggests sharing an observation about their behavior, and maybe some suggestions about what to do: I notice that you seem more withdrawn; would you like me to come over this week? If there's an event in the prospect's area that's relevant to their industry or business, connect with them on that. ", "Hi, I saw a small glitch on your website when going through it the other day and wanted to bring it to your notice. 7 alternatives to just checking in (with examples) 1. Sometimes they stall because they arent fully convinced that what youre offering is right for them. That could speed up the process and give you valuable insights into the progress itself. The fees for the advice of an attorney should not be compared to the fees of do-it-yourself online
How are things coming is a good way to ask how something is getting completed. This will help you build a relationship as a trusted advisor with them. I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Speak soon! Respond on social media. Free and premium plans, Content management software. ", "Hi, are you still looking towards reaching X target? Just a quick reminder that youre loved. Heres how to check up on them in a chill, casual way. This is always a wonderful way to check in, Anwar says. (Helpful Examples), Follow Up On or Follow Up With? In this article, were going to talk about: What are B2B leads and what is B2B lead generation?Effective strategies for generating B2B leadsHow to create an effective plan for B2B lead. If it was an article that made you think of checking in with that person, this message could be a good choice. Usually, theyll be happy to reply shortly after you send it. Watch the video: Only 1 percent of our visitors get these 3 grammar questions right Followup, or Follow Up, or Follow-up? What do we mean by that? (Correct Version), 6 Steps To Politely Remind Someone To Reply To Your Email, 30 Best Replies To Whats Up? (Funny & Friendly), Comma after Regards in Emails (Best Practice), Is Best Regards Capitalized? The truth is that sales reps resort to using just checking in because its quick and easy. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. We follow a strict editorial process to provide you with the best content possible. Notify when a C-Level executive is hired. Write with Grammarly. Get this comprehensive guide of sales email templates, COB vs EOD? In a polite or formal email, its often a good idea to let the person know the purpose of the message right away.
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